Shipping and Payment

1. Shipping

Shipping Region

We deliver to all member states of the European Union directly via rocket.dental.

Dispatch Time

Dispatch the next business day after receipt of payment or order confirmation (for pay-by-invoice).

Delivery Time

  • Germany and Austria: 1 to 3 business days
  • Other EU countries: 2 to 7 business days

Binding delivery deadlines are only set when communicated in the order process or by separate agreement. Delivery times refer to dispatch from our logistics centre.

Shipping Costs

Shipping costs are displayed separately in the checkout before contract conclusion. They depend on the delivery destination and order volume.

Shipping Carrier

Shipping is handled by Miller & Becker GmbH & Co. KG. Tracking information is sent with the dispatch confirmation by email.

2. Payment

We offer the following payment methods:

Stripe (Credit/Debit Card)

  • Visa
  • Mastercard
  • American Express

Stripe SEPA Direct Debit

With active SEPA mandate consent.

Apple Pay and Google Pay

Processed via Stripe.

Pay-by-Invoice via Billie (B2B)

Available for verified practices and businesses upon successful credit assessment. Payment term: 30 days net from invoice date.

Processing

All payments are securely processed via Stripe Payments Europe Ltd. (Dublin, Ireland). Credit card details are not stored by us. Stripe Privacy Policy at stripe.com/privacy.