Our prices are net. At checkout we add the VAT of your delivery country, and your invoice shows it separately. A VAT ID is optional. Orders from Germany carry 19 percent German VAT.
Choose “No” in the order form. We add the VAT of your delivery country, for example 20 percent for Austria or 21 percent for Spain. For you that means one price, one invoice, VAT included at your country’s rate, and no forms with us.
Through the EU One-Stop-Shop (OSS). It is the procedure that lets a seller in one EU country declare and pay the VAT of customers in other EU countries centrally. We collect the VAT of your country with your order and pass it on to the tax authority of your country through the OSS. That is our job, not yours.
Choose “Yes” and enter the number. We check it against the official EU register while you order. With a confirmed number you pay net and account for VAT in your own country (reverse charge), as with any EU purchase between businesses. Not confirmed? You can correct the number or continue with VAT. The order goes through either way.
The most common cause is a typo or a spelling that differs from the register, especially the company name. Enter name and address exactly as your practice is registered with your tax authority. You can check your number yourself in the official EU tool: ec.europa.eu/taxation_customs/
Write to us at hello@rocket.dental. We’ll help you find the issue.
